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Frequently asked questions

Notre façon de travailler

How much does a stair cost?

For a proper price quotation, we need the following information: Address + mobile and/or phonenumber Plan of the house: ground plan of all floors + at least 1 section If it’s a renovation and ...

Can I contact you for custom work?

Sure. Intec is known for its highly skilled craftsmen. On the website you can find several works designed by the customer or architect himself.

Do you also make stairs and railings in materials other than stainless steel?

Our staircases are made ​​mainly from stainless steel with wood, glass, stone or stainless steel steps. But we can and will, on request of the customer, perform in untreated, coated or ...

Do your stairs and railings meet the safety standards?

Our stairs and railings are of course always conducted according to current standards. The customer can however, on his responsibility, deviate.

How can I protect my wooden steps during construction?

We recommend the use of ribbed cardboard, paper or cloth to cover the steps. Plastic is not recommended, as this can cause condensation, with staining or discoloration of the timber as a ...

When do you measure?

For measuring a staircase the plastering should be completed. We also need to know the levels, or the chape must be cast (and the thickness of the finish must be known). A ...

When the stairs are placed?

In general, the stair is placed at the end of the construction period, when the floor is already there. However, this can vary, depending on the choosen stair. This will be ...

What is the payment term?

30% in advance, eight days after order confirmation and 60% at last 2 weeks before placement. The rest with final bill.

What is the delivery period?

Generally you must take into account a delivery of 6 to 8 weeks after the measurement. In exceptional cases we can vary. Consult us on time in that case.

What does a quote cost?

We offer you free of charge a quote for stairs, railings, and custom. Do not hesitate to contact us.

Are the wooden steps pretreated?

Our staircases with wooden steps are delivered with treated steps. This way you will not worry the first years.

Stainless Steel

And the environment?

For the production of new stainless steel, up to 80% scrap is used. Stainless steel is 100% recyclable. Because stainless steel is not painted, it should not be removed at recycling, ...

Inox 304 or 316?

The building industry is using mostly stainless steel 304 or 316 (AISI 304/316). Stainless steel 304 contains 18% chromium and 8% nickel. Stainless steel 316 contains 16% chromium, 10% nickel and ...

Can stainless steel rust?

Contrary to what its name suggests, stainless steel can rust. When conditions are tough enough (chlorine, salts, chemicals …), corrosion can occur. This usually occurs at damage to the oxidation layer or ...

What is stainless steel?

Stainless steel is an analloy comprising iron, chromium, nickel and carbon. Stainless steel contains at least10.5% chromium and a maximum of 1.2% carbon. The chromium provides an invisible layer of chromium oxide and protects the underlying metal from oxidation (rust). Repairs for damage to the layer itself.

What type of stainless steel should I choose?

A common mistake is the use of untreated stainless steel on the coast. Even stainless steel 316 is not a good solution for that. Up to +/- 20 km from the coast we advise to use electrochemical polished stainless steel. For all other applications (except in corrosive environments) is 304 or 316 stainless steel, sanded with a finegrain, enough.

Treatment of Stainless Steel

Graffiti or paint removal

Dirt, paint or graffiti can be removed by sanding. Please never use steel wool or sandpaper that has been in contact with iron. For the right products, please contact us.

Mechanical polishing has the same effect as electropolishing?

No. An electro-polished surface is cleaner and more passive than mechanical polishing. In addition, by mechanical polishing, microscopic contaminants are rubbed into the surface. This is why the electro-polished stainless steel ...

How do I maintain stainless steel?

Stainless steel requires little maintenance. Cleaning interior structures regularly with a soft, moist cloth is sufficient. For exterior installations, we recommend regular cleaning with a soft cloth, soap and water. If ...

Can stainless steel rust?

Contrary to what its name suggests, stainless steel can rust. When conditions are tough enough (chlorine, salts, chemicals …), corrosion can occur. This usually occurs at damage to the oxidation layer or ...

What is electropolishing?

In electropolishing, the treated parts hanging in an anodic electrolytic bath. Under the influence of electric current and chemicals, impurities and iron dissolve. The percentage of chromium and nickel on the surface greatly increases, which results in greatly improved corrosion resistance.

What is the difference between electropolishing and chromium?

Chromium is a layer on the material, with a cool shine. With electropolishing the material remains visible and forms a layer of warm glow.

Is your outdoor staircase in need of replacement?

Do you have a question? Contact us today without obligation.
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